Frequently Asked Questions

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FAQs

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Winmore@wmdigit.com

There are two key reasons behind this focus:

Cost-effectiveness and ease of deployment –
Full-store loss prevention typically requires extensive wiring, a large number of cameras, and costly software infrastructure. In contrast, iDetector only needs a single camera and an AI software module. It can be deployed in as little as 10 minutes, offering a lightweight and high-ROI solution for retailers.

Accessibility for small and mid-sized businesses –
By designing a streamlined system, we make AI-powered loss prevention affordable and scalable. Our goal is to make advanced retail AI accessible to businesses of all sizes—not just enterprise-level retailers.

Although Winmore Digital was founded in 2018, our leadership team brings decades of experience across the retail value chain.

Our team includes former IBM consultants, project managers from CP Group, senior developers from top-tier ERP providers, cybersecurity specialists from Citibank, and even students of pioneers in AI research.

This unique blend of retail domain expertise and cutting-edge AI capability gives us a strong edge in delivering effective, practical, and scalable AI retail solutions

Importantly, all our AI models are designed to improve over time through continuous learning in real environments. Current customer deployments have demonstrated high satisfaction with recognition performance.

Our iScale product delivers over 99% accuracy in identifying fruits, snacks, and other retail goods.

iCanteen and iDetector, which are more customized and applied in cafeteria or checkout settings, achieve over 90% accuracy in real-world use.

Yes, we welcome custom AI project collaborations—especially those that are innovative or experimental. With deep retail industry experience and a strong in-house AI team, we are well-equipped to design and deliver tailored solutions that match your business goals.

Winmore Digital is a software solution provider and does not manufacture hardware. However, we work closely with a broad network of hardware partners to offer integrated all-in-one solutions. If you’re a hardware manufacturer, we welcome collaboration opportunities.

The two products are built for distinct use cases:

iScale is designed for supermarkets and handles single-item recognition at a time. It comes pre-trained with over 200 types of fruits and 2,000+ types of snacks, enabling quick and easy deployment.

iCanteen, on the other hand, is optimized for cafeterias and bakeries, supporting multi-item recognition in one scan. Since each store may offer a different product lineup, we recommend light pre-training for optimal accuracy. Our system supports easy synchronization of pre-trained data across all stores and devices within the same brand, requiring minimal effort from the client side.

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